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ACAS
APPEARANCE
BUYING
CLEANLINESS
CLOSED
COMPLAINTS
EMPATHY
EMPLOYEE
FEEDBACK
GREETING
LANGUAGE
LISTENING
LOYALTY
MORALE
OPEN
POLICIES
POSITIVE
PRESENTATION
PROBING
PROCEDURES
PROMOTIONS
RAPPORT
REFUNDS
RESTRICTED
RETAIL
SATISFIED
STANDARDS
SURVEYS
TARGETS
TRAINING
Y C F S Q A G C L E G S U D L R W Z U Z
H L Z S J U Z I C G K T U F F V B Q U P
J F T T F A A S T A N D A R D S V R P H
E P F E D T X E M P L O Y E E K S G K V
E H D G E A F R E F U N D S N W M P Q V
M V U R I K L U D X Y A O S E N E O N G
P J I A F E E D B A C K T G O C E L E N
A X A T S X J E W C K N N I N W E I G Z
T A E E I P C C V N I I T A I G S C J G
H Y U L T S V O M A N A R R A V L I U N
Y T G A A F O R L E T A C U A O O E L I
V T N R S W A P T N E J G A S I T S O T
B N I O I P M S E P B N B E S W N R R E
G J B M P O I S P B A E D O D R Y I R E
K Y O O C L E A N L I N E S S U O E N R
Y C R B C R E S T R I C T E D V E I G G
Z T P H P R O M O T I O N S U R V E Y S
T X F V M D W P J S V K D U D C Z U I C
D Z T P V V W N E T J V F P I J G Y B A
A U W G N I Y U B N N L O Y A L T Y T C
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