12 Tips for a Positive Customer Experience
12 tips for a Positive Customer Experience
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ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
CONFIRM
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
KINDLY
LISTENING
PRINCIPLES
RESPECT
SOLUTIONS
STRATEGIES
VALUES
VERIFY
WIN-WIN
V | S | T | T | B | E | H | A | V | I | O | R | S | W | R |
E | V | O | N | G | C | Y | Y | F | I | R | A | L | C | V |
R | R | S | E | O | N | L | G | L | R | H | G | O | A | A |
I | G | E | R | O | A | D | R | W | F | U | M | L | E | C |
F | R | L | M | D | T | N | E | R | R | M | U | Y | X | K |
Y | A | P | R | W | S | I | E | H | U | E | N | T | P | N |
S | T | I | I | I | I | K | T | N | S | L | K | N | E | O |
N | I | C | F | L | S | T | I | N | T | I | Y | Z | C | W |
O | T | N | N | L | S | C | N | I | R | S | L | D | T | L |
I | U | I | O | P | A | E | G | W | A | T | E | E | A | E |
T | D | R | C | T | D | P | M | - | T | E | V | S | T | D |
U | E | P | I | E | M | S | Y | N | I | N | I | U | I | G |
L | P | O | L | I | I | E | R | I | O | I | T | C | O | E |
O | N | F | Z | E | T | R | F | W | N | N | C | O | N | E |
S | E | I | G | E | T | A | R | T | S | G | A | F | H | L |
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