ITIL
ITIL V3 Terminology
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AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY
| W | Q | J | P | Y | T | I | R | O | I | R | P | J | B | H |
| O | I | L | O | F | T | R | O | P | I | M | P | A | C | T |
| C | U | F | S | N | O | I | T | A | R | E | P | O | T | Y |
| L | S | T | E | S | S | A | N | M | M | R | N | L | J | B |
| C | U | W | R | Y | J | L | L | C | O | F | G | X | O | O |
| J | R | A | V | A | I | L | A | B | I | L | I | T | Y | N |
| Y | G | R | I | P | C | P | L | G | V | D | S | D | X | O |
| T | E | R | C | R | A | E | U | V | W | A | E | B | U | I |
| I | N | A | E | C | M | R | J | Y | I | S | D | N | F | T |
| L | C | N | I | T | A | G | R | E | E | M | E | N | T | U |
| I | Y | T | Y | T | R | A | N | S | I | T | I | O | N | L |
| T | Y | Y | I | M | P | R | O | V | E | M | E | N | T | O |
| U | R | O | V | V | F | B | Y | G | E | T | A | R | T | S |
| A | N | J | Z | I | N | O | I | T | A | L | A | C | S | E |
| N | C | H | A | N | G | E | S | U | A | C | T | O | O | R |
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