Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| R | I | G | N | I | D | N | E | S | V | K | X | B | Q | P |
| N | C | L | O | S | I | N | G | C | V | Q | A | K | H | F |
| K | O | L | I | S | T | E | N | I | N | G | G | H | Z | N |
| U | N | Z | A | V | L | S | T | P | U | W | U | I | D | P |
| W | V | J | X | R | D | O | Y | O | X | U | M | J | U | R |
| B | E | Q | W | L | I | N | I | T | I | A | T | I | N | G |
| R | R | U | D | U | S | F | O | D | B | D | G | F | B | N |
| M | S | E | J | V | C | I | I | N | Q | I | C | R | B | O |
| B | A | S | B | F | L | W | T | C | V | K | L | H | R | I |
| K | T | T | V | X | O | E | X | U | A | E | T | S | Y | T |
| I | I | I | L | B | S | O | F | Q | A | T | R | D | O | A |
| K | O | O | X | W | U | J | B | L | C | T | I | B | M | C |
| X | N | N | X | T | R | M | O | W | P | R | I | O | A | O |
| V | D | S | M | P | E | O | P | L | E | T | W | O | N | L |
| U | P | Y | Y | L | D | N | E | I | R | F | W | N | N | U |
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