Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| L | I | R | I | W | T | T | L | E | B | N | Z | P | S | T |
| X | C | L | O | S | I | N | G | H | Z | C | X | C | O | V |
| F | O | L | L | O | C | A | T | I | O | N | I | I | M | C |
| R | N | I | A | E | F | H | A | R | B | P | P | V | J | Q |
| I | V | S | B | R | D | O | E | I | O | P | X | O | S | M |
| E | E | T | R | L | I | N | I | T | I | A | T | I | N | G |
| N | R | E | E | W | S | F | F | C | O | W | H | Z | O | D |
| D | S | N | V | Q | C | I | I | H | T | M | E | P | I | Z |
| L | A | I | N | W | L | N | T | C | D | L | D | B | T | G |
| Y | T | N | O | C | O | A | A | U | A | V | R | Y | S | N |
| M | I | G | N | W | S | M | H | V | A | T | C | E | E | I |
| K | O | B | P | Z | U | K | V | L | P | T | I | C | U | D |
| V | N | P | D | S | R | D | K | L | Q | Q | I | O | Q | N |
| E | J | S | K | P | E | O | P | L | E | E | X | O | N | E |
| K | O | Q | R | A | C | P | V | M | M | S | V | E | N | S |
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