Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| E | L | N | I | S | B | D | U | T | G | I | C | F | Z | B |
| N | N | A | R | S | R | E | W | R | N | Y | Y | J | P | N |
| A | O | O | B | E | C | E | W | H | I | K | L | P | N | E |
| M | X | I | I | R | U | I | U | V | T | Q | D | O | O | N |
| D | W | U | T | T | E | J | P | I | A | B | N | W | I | A |
| V | E | X | E | A | A | V | G | O | I | G | E | N | T | C |
| J | L | N | L | V | U | C | N | W | T | S | I | O | A | Q |
| R | P | W | M | J | L | T | I | O | I | H | R | I | S | Z |
| Q | O | R | G | D | T | X | I | F | N | Z | F | T | R | Y |
| L | E | R | U | S | O | L | C | S | I | D | W | A | E | C |
| E | P | R | O | L | Z | I | V | Y | R | R | S | C | V | L |
| O | S | N | O | I | T | S | E | U | Q | U | A | O | N | F |
| G | Y | C | B | G | N | I | N | E | T | S | I | L | O | L |
| N | J | C | S | B | H | X | G | N | I | S | O | L | C | Q |
| I | X | N | G | N | I | D | N | E | T | G | B | P | K | R |
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