on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| F | K | V | V | I | K | W | J | B | J | O | O | Y | K | M |
| Y | A | Z | R | Y | T | I | R | U | C | E | S | X | N | I |
| B | C | Z | L | S | E | T | I | S | B | E | W | O | S | M |
| L | N | O | I | T | A | M | R | O | F | N | I | A | F | A |
| B | Y | G | O | L | O | N | H | C | E | T | T | I | G | I |
| H | A | V | Q | N | Z | W | A | L | A | E | C | L | C | L |
| I | Q | A | C | T | L | G | E | C | S | L | H | E | K | I |
| C | S | K | D | A | K | C | I | A | S | E | B | X | F | N |
| T | N | K | W | C | T | N | F | U | I | P | O | A | S | G |
| I | E | N | I | R | U | E | C | Q | S | H | A | O | P | U |
| I | M | M | O | M | T | X | D | Y | T | O | R | X | P | I |
| F | D | N | M | Y | A | Z | I | P | A | N | D | Q | H | R |
| Z | I | O | I | K | W | Q | R | C | N | E | X | M | E | P |
| C | C | O | M | P | L | E | X | H | C | D | J | T | I | E |
| D | F | A | C | S | I | M | I | L | E | O | A | Z | Q | V |
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