on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| G | Y | X | N | J | V | H | Y | M | Z | V | W | C | W | W |
| R | R | A | H | O | N | H | I | S | B | Z | R | J | N | F |
| E | L | I | M | I | S | C | A | F | W | G | Y | O | W | M |
| L | P | L | D | R | A | O | B | H | C | T | I | W | S | A |
| Q | Y | E | N | O | H | P | E | L | E | T | N | E | E | M |
| E | C | N | A | T | S | I | S | S | A | E | F | B | C | A |
| O | S | Q | R | R | A | V | A | C | L | C | O | S | U | I |
| N | X | Y | F | A | C | F | I | E | H | H | R | I | R | L |
| Z | E | X | N | O | E | N | C | W | A | N | M | T | I | I |
| I | L | S | J | T | U | T | J | I | L | O | A | E | T | N |
| O | P | C | Y | M | R | W | F | G | X | L | T | S | Y | G |
| W | M | Q | M | O | M | H | G | V | R | O | I | F | H | T |
| U | O | O | N | R | H | R | V | V | S | G | O | W | L | Y |
| V | C | I | H | P | Y | O | P | S | Y | Y | N | H | R | E |
| Y | C | X | J | K | I | W | I | Q | U | D | I | A | A | W |
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