on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| X | G | M | U | J | M | Y | X | G | N | I | L | I | A | M |
| F | S | P | K | Y | T | I | R | U | C | E | S | M | N | K |
| X | F | C | U | S | E | T | I | S | B | E | W | O | M | C |
| Q | N | O | I | T | A | M | R | O | F | N | I | O | J | T |
| V | Y | G | O | L | O | N | H | C | E | T | T | Q | X | E |
| L | X | R | K | Q | E | T | C | L | A | E | C | X | V | L |
| E | Z | G | T | D | X | D | E | C | S | L | H | I | Q | I |
| V | D | K | Q | X | Q | C | I | A | S | E | B | Q | T | M |
| S | L | E | O | E | T | N | F | B | I | P | O | H | I | I |
| G | P | R | N | R | U | E | J | Z | S | H | A | S | W | S |
| J | W | Y | O | M | T | W | M | F | T | O | R | K | I | C |
| P | U | N | M | Y | B | Y | P | E | A | N | D | J | W | A |
| D | I | O | N | P | O | B | G | S | N | E | G | S | Z | F |
| C | C | O | M | P | L | E | X | Q | C | N | V | H | W | S |
| P | X | Z | K | L | R | L | U | X | E | V | F | T | N | D |
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