on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| K | B | B | K | Q | E | T | W | E | I | R | E | D | A | B |
| V | O | X | N | B | C | Z | T | C | P | Z | C | Y | C | C |
| S | E | X | O | E | N | Y | S | T | I | Y | T | O | I | A |
| L | L | W | I | N | A | S | I | A | T | I | M | N | I | U |
| J | I | S | T | O | T | X | Y | E | R | M | O | X | Z | F |
| O | M | E | A | H | S | T | F | U | U | R | E | Y | E | K |
| B | I | T | M | P | I | A | C | N | T | L | U | S | N | I |
| T | S | I | R | E | S | E | I | C | P | K | I | D | A | L |
| F | C | S | O | L | S | C | E | M | A | I | L | I | N | G |
| J | A | B | F | E | A | L | O | F | H | U | H | A | A | X |
| F | F | E | N | T | E | C | H | N | O | L | O | G | Y | F |
| Z | S | W | I | T | C | H | B | O | A | R | D | B | H | Z |
| C | L | O | N | I | G | C | Y | P | Y | B | Q | U | U | J |
| N | N | E | P | K | W | I | M | J | E | T | I | D | Y | O |
| Z | X | O | D | B | F | G | B | Q | U | S | H | U | G | Q |
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