on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| C | C | C | X | M | Y | R | Q | Y | B | C | R | P | F | R |
| A | C | I | J | T | H | S | R | S | Y | Y | R | F | M | I |
| Q | O | O | N | V | Q | C | N | D | C | G | P | T | A | F |
| R | M | L | M | O | U | M | J | U | K | O | D | E | I | Z |
| J | P | G | Y | M | R | A | C | C | N | L | R | L | L | V |
| O | L | S | N | T | U | T | N | V | D | O | A | I | I | N |
| W | E | S | S | T | E | N | C | Z | Q | N | O | M | N | F |
| M | X | S | F | Z | R | F | I | E | H | H | B | I | G | T |
| C | O | V | R | E | N | J | A | C | L | C | H | S | C | D |
| E | C | N | A | T | S | I | S | S | A | E | C | C | M | E |
| W | Y | E | N | O | H | P | E | L | E | T | T | A | R | F |
| V | N | O | I | T | A | M | R | O | F | N | I | F | P | U |
| G | C | Y | B | S | E | T | I | S | B | E | W | O | P | M |
| T | D | K | Y | Y | T | I | R | U | C | E | S | K | N | T |
| X | M | X | M | G | P | D | U | Q | G | I | K | S | O | L |
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