on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| P | V | G | W | L | E | S | T | C | P | Y | S | H | T | I |
| P | N | U | S | E | C | U | R | I | T | Y | I | W | S | Y |
| F | F | O | W | E | B | S | I | T | E | S | G | B | B | J |
| A | H | M | I | N | F | O | R | M | A | T | I | O | N | J |
| C | A | X | T | T | E | C | H | N | O | L | O | G | Y | Q |
| S | B | X | C | E | A | L | G | N | L | K | H | Q | U | N |
| I | V | K | H | L | S | C | E | G | C | O | K | W | U | F |
| M | R | M | B | E | S | A | I | C | F | L | F | U | Y | E |
| I | G | J | O | P | I | F | F | N | T | M | H | E | I | L |
| L | N | J | A | H | S | V | W | E | U | R | F | Y | D | Y |
| E | I | T | R | O | T | M | P | H | T | M | O | I | A | C |
| Y | L | E | D | N | A | P | D | H | O | Y | M | N | Q | T |
| C | I | X | J | E | N | R | M | L | D | M | T | O | I | S |
| K | A | C | F | X | C | Y | X | E | L | P | M | O | C | C |
| N | M | M | U | Q | E | I | G | K | F | H | Z | P | N | C |
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