on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
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| O | T | F | Z | Y | T | I | R | U | C | E | S | E | N | V |
| U | Y | J | C | S | E | T | I | S | B | E | W | O | E | Y |
| L | N | O | I | T | A | M | R | O | F | N | I | E | G | D |
| X | J | E | N | O | H | P | E | L | E | T | T | E | F | W |
| E | C | N | A | T | S | I | S | S | A | E | C | C | A | F |
| P | C | R | O | X | B | G | A | C | L | C | H | U | C | Z |
| D | X | Z | Z | X | R | F | I | E | W | H | B | G | S | G |
| W | E | T | W | S | E | N | C | Y | C | N | O | B | I | N |
| C | L | Y | U | T | U | T | U | T | Z | O | A | L | M | I |
| Y | P | T | Y | M | R | I | M | X | N | L | R | Q | I | L |
| Q | M | R | M | O | A | N | L | E | B | O | D | A | L | I |
| O | O | O | N | C | G | L | Q | X | R | G | B | R | E | A |
| L | C | I | N | S | X | B | X | W | X | Y | N | G | Z | M |
| C | C | Z | J | V | L | U | A | G | G | D | L | H | R | I |
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