on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| L | X | R | Y | D | H | T | N | M | A | I | L | I | N | G |
| C | S | A | F | A | C | S | I | M | I | L | E | C | N | S |
| X | J | S | B | A | X | N | Y | A | W | P | K | O | D | A |
| G | L | R | D | R | A | O | B | H | C | T | I | W | S | C |
| W | Y | G | O | L | O | N | H | C | E | T | N | E | E | B |
| C | N | G | P | S | L | P | Z | L | A | E | F | B | C | K |
| O | V | B | B | Z | Z | O | E | C | S | L | O | S | U | B |
| Y | D | H | F | P | Z | C | I | A | S | E | R | I | R | B |
| M | X | V | K | W | T | N | F | R | I | P | M | T | I | Q |
| I | C | W | O | R | U | E | A | L | S | H | A | E | T | W |
| Z | M | T | O | M | T | H | X | U | T | O | T | S | Y | U |
| X | S | N | M | Y | R | K | D | A | A | N | I | P | N | D |
| R | I | O | Q | Y | S | B | V | Y | N | E | O | U | I | L |
| C | C | O | M | P | L | E | X | N | C | N | N | L | C | U |
| V | O | I | G | Z | S | F | G | W | E | R | Y | Z | E | L |
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