on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
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| U | O | O | N | V | A | B | W | A | A | G | S | F | N | L |
| Y | M | I | M | O | L | R | N | B | I | O | D | F | I | Z |
| A | P | A | Y | M | R | O | M | A | X | L | R | A | L | J |
| C | L | H | S | T | U | T | A | V | U | O | A | C | I | I |
| G | E | Q | R | F | E | N | C | S | I | N | O | S | A | W |
| U | X | Y | G | W | S | F | I | E | Z | H | B | I | M | V |
| A | Y | F | O | S | Z | O | A | C | L | C | H | M | I | A |
| E | C | N | A | T | S | I | S | S | A | E | C | I | E | D |
| S | X | E | N | O | H | P | E | L | E | T | T | L | X | A |
| X | N | O | I | T | A | M | R | O | F | N | I | E | Z | I |
| I | V | F | F | S | E | T | I | S | B | E | W | O | S | A |
| W | E | C | M | Y | T | I | R | U | C | E | S | O | N | S |
| O | T | Z | P | N | F | U | V | L | V | V | I | V | B | I |
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