on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| Y | E | G | S | R | Z | L | S | M | J | W | G | D | P | K |
| S | N | S | Z | Y | Z | N | R | Y | B | H | W | Z | T | W |
| H | F | O | Y | M | F | L | V | B | V | G | I | S | K | Z |
| N | S | W | I | T | C | H | B | O | A | R | D | Y | G | Z |
| G | E | E | N | T | E | L | E | P | H | O | N | E | Y | V |
| N | C | B | F | E | A | S | S | I | S | T | A | N | C | E |
| I | U | S | O | C | L | C | A | H | Q | Z | G | T | M | E |
| L | R | I | R | H | G | E | I | F | N | R | X | R | X | U |
| I | I | T | M | N | Z | Z | C | N | E | O | J | N | E | R |
| A | T | E | A | O | I | J | E | T | U | T | T | A | L | Q |
| M | Y | S | T | L | Y | Y | L | N | R | M | Y | Y | P | C |
| R | D | N | I | O | H | K | C | V | N | O | M | N | M | S |
| F | Y | Q | O | G | S | W | U | V | R | K | N | O | O | J |
| V | P | T | N | Y | K | G | H | G | D | Y | H | I | C | Y |
| U | E | F | A | C | S | I | M | I | L | E | Z | B | C | P |
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