on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| D | C | E | L | I | M | I | S | C | A | F | F | G | T | D |
| L | C | I | R | M | B | N | W | A | R | Y | N | V | C | M |
| A | O | O | N | M | B | D | O | S | E | G | O | I | B | L |
| K | M | M | M | O | J | Y | P | I | L | O | I | Z | M | C |
| O | P | E | Y | M | R | C | W | R | U | L | T | S | Y | R |
| P | L | X | I | T | U | T | H | K | A | O | A | E | T | Q |
| E | E | D | Q | S | E | N | C | N | E | N | M | T | I | Z |
| O | X | G | Q | K | V | F | I | E | F | H | R | I | R | B |
| Y | N | R | O | L | J | G | A | C | L | C | O | S | U | J |
| E | C | N | A | T | S | I | S | S | A | E | F | B | C | D |
| A | J | E | N | O | H | P | E | L | E | T | N | E | E | P |
| K | B | N | D | R | A | O | B | H | C | T | I | W | S | Z |
| E | O | A | L | Z | T | B | A | Z | A | U | H | O | F | G |
| A | L | C | W | Z | T | U | U | H | H | G | Z | V | N | B |
| D | F | Y | T | X | K | Y | M | A | I | L | I | N | G | U |
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