on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| M | L | C | T | Q | G | N | B | M | K | W | H | Q | C | F |
| S | U | E | N | Y | S | X | F | T | J | F | F | I | C | D |
| U | F | L | O | G | F | N | A | N | L | L | N | O | O | M |
| R | P | I | I | O | O | B | G | J | K | O | M | R | M | Y |
| D | Y | M | T | L | J | G | Z | X | R | M | Y | K | P | F |
| W | T | I | A | O | F | B | M | T | U | T | W | D | L | I |
| C | I | S | M | N | W | X | C | N | E | T | G | R | E | V |
| I | R | C | R | H | A | E | I | F | V | S | M | R | X | U |
| X | U | A | O | C | L | C | A | Z | L | O | F | X | T | K |
| A | C | F | F | E | A | S | S | I | S | T | A | N | C | E |
| P | E | H | N | T | E | L | E | P | H | O | N | E | U | A |
| K | S | W | I | T | C | H | B | O | A | R | D | O | K | Z |
| O | A | O | G | G | L | M | Q | M | A | I | L | I | N | G |
| S | N | S | B | I | S | X | T | J | B | F | L | V | L | D |
| N | O | H | Z | O | S | E | T | I | S | B | E | W | Y | R |
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