on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| F | S | Y | E | L | I | M | I | S | C | A | F | M | I | O |
| I | L | Q | P | J | H | A | W | X | M | R | T | Q | N | F |
| W | S | G | X | T | M | A | I | L | I | N | G | O | X | M |
| E | M | I | D | R | A | O | B | H | C | T | I | W | S | X |
| B | J | E | N | O | H | P | E | L | E | T | N | E | E | K |
| E | C | N | A | T | S | I | S | S | A | E | F | B | C | I |
| L | C | S | G | F | A | H | A | C | L | C | O | S | U | Y |
| F | X | E | K | B | K | F | I | E | T | H | R | I | R | E |
| L | E | T | S | V | E | N | C | R | S | N | M | T | I | J |
| L | L | Y | E | T | U | T | O | B | C | O | A | E | T | M |
| H | P | W | Y | M | R | H | I | L | M | L | T | S | Y | V |
| H | M | C | M | O | E | A | E | H | N | O | I | X | B | H |
| P | O | O | N | F | L | S | D | U | P | G | O | X | E | P |
| A | C | I | V | W | R | C | A | V | G | Y | N | W | L | M |
| S | C | K | V | N | C | S | L | J | Z | F | O | L | J | A |
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