on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| T | I | K | S | C | F | H | Q | G | E | E | C | W | L | F |
| C | C | O | M | P | L | E | X | P | C | D | N | O | H | A |
| T | I | O | Q | U | W | O | R | O | N | E | O | I | N | C |
| H | Q | N | M | Y | F | H | V | J | A | N | I | J | P | S |
| C | C | H | O | M | T | V | J | H | T | O | T | S | Y | I |
| Z | U | A | X | R | U | E | B | Y | S | H | A | E | T | M |
| T | U | G | T | V | T | N | F | M | I | P | M | T | I | I |
| R | B | G | I | X | Q | C | I | A | S | E | R | I | R | L |
| F | F | V | H | T | Y | Y | E | C | S | L | O | S | U | E |
| J | I | N | I | Q | I | A | M | L | A | E | F | B | C | K |
| B | Y | G | O | L | O | N | H | C | E | T | N | E | E | E |
| T | Q | I | D | R | A | O | B | H | C | T | I | W | S | P |
| Z | J | F | T | B | Z | L | E | K | Y | H | D | O | D | W |
| R | N | A | N | M | A | I | L | I | N | G | C | Y | N | Q |
| N | E | I | I | O | F | B | U | Z | M | S | V | Y | D | C |
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