custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
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| I | S | E | P | O | S | I | T | I | V | E | U | O | T | P |
| U | T | D | N | A | T | V | E | U | G | O | I | P | C | E |
| I | N | U | O | Q | P | L | S | A | L | T | R | U | A | R |
| L | E | T | I | M | I | P | T | M | A | E | S | I | T | S |
| S | M | I | S | M | A | I | R | C | S | T | R | M | N | O |
| T | I | T | S | F | V | N | I | E | O | L | A | P | O | N |
| N | A | T | E | E | K | N | N | M | C | K | Z | A | C | A |
| E | L | A | R | G | U | T | E | E | A | I | X | C | - | L |
| I | P | R | P | M | A | R | T | R | R | T | A | T | E | R |
| T | M | H | M | T | G | Z | X | A | E | S | S | T | Y | H |
| A | O | O | I | E | C | N | E | I | R | E | P | X | E | Q |
| P | C | O | M | P | L | A | I | N | T | S | L | A | E | D |
| F | N | N | M | G | N | I | G | N | E | L | L | A | H | C |
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