custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
| L | A | N | G | U | A | G | E | I | Y | S | S | E | G | S |
| A | N | O | N | V | E | R | B | A | L | T | R | D | M | M |
| P | P | O | S | I | T | I | V | E | A | N | E | E | N | I |
| R | H | E | I | F | T | E | E | P | N | E | N | T | G | L |
| E | A | C | M | T | C | R | Y | A | O | I | N | A | N | E |
| S | A | U | P | N | A | A | Z | Z | S | T | A | I | I | Y |
| E | T | S | R | O | T | C | A | Z | R | A | M | C | G | N |
| N | T | T | E | C | N | E | I | R | E | P | X | E | N | E |
| T | I | O | S | R | O | U | M | N | P | U | E | R | E | G |
| A | T | M | S | A | C | B | P | Y | U | B | O | P | L | A |
| T | U | E | I | Y | - | A | A | O | V | M | B | P | L | T |
| I | D | R | O | W | E | L | C | O | M | E | M | A | A | I |
| O | E | C | N | S | Y | R | T | C | W | Q | Y | O | H | V |
| N | A | S | T | N | E | M | I | A | L | P | M | O | C | E |
| T | L | Z | H | G | C | O | M | P | L | A | I | N | T | S |
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