custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
| M | C | C | F | Q | I | E | V | I | T | A | G | E | N | D |
| A | C | O | M | P | L | A | I | M | E | N | T | S | S | A |
| S | H | O | U | Z | A | B | P | P | Y | O | N | D | T | T |
| E | A | M | M | G | N | G | O | A | E | N | O | P | N | T |
| L | L | J | E | M | G | U | S | P | - | V | I | E | I | I |
| I | L | E | M | R | U | A | I | P | C | E | S | R | A | T |
| M | E | C | D | L | A | N | T | R | O | R | S | S | L | U |
| S | N | N | U | Z | G | C | I | E | N | B | E | O | P | D |
| T | G | E | M | S | E | A | V | C | T | A | R | N | M | E |
| N | I | I | A | A | T | B | E | I | A | L | P | A | O | T |
| E | N | R | N | X | E | O | H | A | C | T | M | L | C | V |
| I | G | E | N | M | J | F | M | T | T | S | I | A | E | A |
| T | O | P | E | M | O | C | L | E | W | I | P | O | B | U |
| A | Y | X | R | G | L | A | E | D | R | M | A | J | N | T |
| P | R | E | S | E | N | T | A | T | I | O | N | D | K | F |
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