custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
PRESENTATION
SMILE
VERBAL
WELCOME
| N | O | N | V | E | R | B | A | L | T | B | P | D | H | C |
| A | N | W | N | E | G | A | T | I | V | E | E | I | B | O |
| N | M | O | O | Y | H | P | M | H | N | R | R | M | S | M |
| T | Y | G | I | V | N | P | R | X | E | L | S | P | T | P |
| C | T | V | T | T | A | R | E | R | O | S | O | R | N | L |
| B | M | C | A | C | A | E | A | I | M | R | N | E | E | A |
| T | C | A | T | N | O | C | - | E | Y | E | A | S | M | I |
| L | U | T | N | I | H | I | I | I | X | N | L | S | I | N |
| A | S | T | E | J | J | A | R | N | S | N | R | I | A | T |
| N | T | I | S | O | G | T | M | U | U | A | E | O | L | S |
| G | O | T | E | R | W | E | L | C | O | M | E | N | P | M |
| U | M | U | R | S | J | D | E | A | L | O | M | J | M | I |
| A | E | D | P | A | T | I | E | N | T | S | W | O | O | L |
| G | R | E | G | N | I | G | N | E | L | L | A | H | C | E |
| E | L | E | X | P | E | R | I | E | N | C | E | U | L | E |
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