custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
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| K | W | E | L | C | O | M | E | L | I | M | S | O | O | T |
| E | S | T | N | I | A | L | P | M | O | C | M | T | M | A |
| C | U | S | T | O | M | E | R | G | D | M | G | C | P | I |
| N | U | C | E | M | F | E | G | A | U | G | N | A | L | C |
| E | E | V | I | T | A | G | E | N | L | A | E | D | A | E |
| I | W | Z | V | A | T | T | I | T | U | D | E | Q | I | R |
| R | G | S | E | R | A | C | S | R | E | N | N | A | M | P |
| E | G | N | T | C | A | T | N | O | C | - | E | Y | E | P |
| P | O | S | I | T | I | V | E | L | R | R | Z | T | N | A |
| X | E | Y | I | M | P | R | E | S | S | I | O | N | T | N |
| E | M | O | P | E | R | S | O | N | A | L | G | L | S | Z |
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| V | N | O | I | T | A | T | N | E | S | E | R | P | Y | J |
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