custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
H | W | P | I | D | N | E | V | I | T | I | S | O | P | I |
O | N | E | N | M | E | X | P | E | R | I | E | N | C | E |
U | G | O | L | P | P | T | K | D | S | P | V | F | U | M |
X | T | N | I | C | E | R | A | I | E | L | I | M | S | E |
E | C | O | I | T | O | R | E | I | M | P | A | C | T | D |
C | A | N | L | G | A | M | S | S | C | Q | L | S | O | U |
P | T | V | A | A | N | C | E | O | S | E | Q | V | M | T |
A | N | E | E | B | A | E | I | V | N | I | R | Z | E | I |
T | O | R | D | R | Y | H | L | N | I | A | O | P | R | T |
I | C | B | E | S | F | Q | G | L | U | T | L | N | P | T |
E | - | A | T | S | R | E | N | N | A | M | A | M | H | A |
N | E | L | A | N | G | U | A | G | E | H | M | G | T | L |
T | Y | S | T | N | I | A | L | P | M | O | C | O | E | C |
S | E | S | T | N | E | M | I | A | L | P | M | O | C | N |
C | H | S | P | R | E | S | E | N | T | A | T | I | O | N |
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