MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Presentation lesson learned
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ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION
| D | Y | K | S | Q | Y | P | E | U | G | L | X | B | B | W | T | W | G | K | M |
| P | T | D | C | S | V | T | W | C | Y | Y | C | I | J | W | N | U | D | U | N |
| U | S | N | A | I | E | M | N | L | J | N | R | U | G | C | N | E | N | B | O |
| J | T | E | E | Z | G | V | D | E | M | Z | U | W | P | J | D | U | S | R | I |
| L | T | Y | C | M | T | E | I | Q | M | E | R | K | X | P | B | E | R | E | S |
| D | T | Y | S | I | P | I | T | T | H | E | X | B | L | A | C | W | V | M | I |
| S | T | S | V | T | T | O | O | A | C | A | G | P | R | R | J | V | H | O | V |
| B | I | O | E | Z | L | C | L | V | R | E | E | A | U | L | L | X | E | T | L |
| N | L | S | G | E | I | U | A | E | S | T | J | O | N | G | H | Q | M | S | M |
| D | G | E | Y | I | Q | G | S | R | V | R | S | B | N | A | N | I | I | U | X |
| H | T | A | A | L | X | X | E | E | P | E | R | F | O | R | M | A | N | C | E |
| X | W | I | V | D | A | C | K | T | R | S | D | D | X | U | F | B | L | O | F |
| K | F | H | D | P | E | N | I | N | F | O | R | M | A | T | I | O | N | M | H |
| H | C | V | R | C | A | R | A | T | Y | A | L | K | X | A | K | T | U | M | F |
| X | T | E | K | R | A | M | S | T | R | A | T | E | G | Y | H | C | N | E | G |
| Y | T | I | L | A | U | Q | C | H | J | Q | W | Z | T | Z | O | U | F | R | R |
| V | X | I | V | H | R | R | D | B | I | M | P | R | O | V | I | N | G | C | X |
| D | S | U | C | I | B | T | X | D | C | P | F | E | N | H | C | W | C | E | R |
| X | R | Z | Q | W | U | C | O | I | L | J | H | F | C | R | H | L | M | J | I |
| A | I | M | F | D | X | F | E | H | K | F | F | L | S | D | X | O | U | V | Y |
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